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Securus' Voice Biometrics uses advanced voiceprint and speaker verification technology to match a sample of an inmate's voice with their assigned personal identification number (PIN) to prevent fraudulent calls from ever connecting. Compared to competing biometrics products, Securus' Voice Biometrics is the only product in the industry that prevents fraudulent calls from ever connecting. Voice Biometrics does not require new hardware or software because it works with our existing Secure Call Platform (SCP).

Securus has deployed Voice Biometrics for more than 15 years in local, county, and state correctional institutions identifying more than 50,000 inmates a day. As one of the largest deployed voice biometric inmate identification systems in use today, facilities can be assured that Securus' Voice Biometrics is time-tested for accuracy and will withstand the challenges of the correctional environment.

In addition, Voice Biometrics is a proactive security system and works without human involvement, eliminating the need to monitor screens or maintain biometric equipment that can be damaged by the inmate population.

Voice Biometrics allows authorized officers to listen to the inmate's voice print and enrollments, reset the voice print and require the inmate to re-enroll into the system, or disable the inmate from using Voice Biometrics, all through our easily accessed SCP user interface, anytime, anywhere. All standard investigative tools are available on all Voice Biometrics enabled calls.

By implementing Voice Biometrics, you receive the following benefits:

  • Improve facility safety
  • Limit PIN theft
  • Reduce inmate conflicts
  • Increase investigative capabilities by having a voice match on file
  • Lower your facility's liability for inmate telephone fraud

Securus' Voice Biometrics helps control costs, reduce fraud, and decrease facility liability all by knowing the identity of the inmate making the phone call.

If you would like to learn more about Voice Biometrics, contact us at Sales@securustechnologies.com.

We exist to serve and connect to make our world safe.

Not only does Securus provide an account manager that is dependable but also a very dependable field agent who makes us feel like we are a top priority if we should need service equipment at our jail.

County Sheriff's Office, Tennessee